Privacy Policy

Privacy Policy and Notice of Privacy Practices

Last modified: May 5, 2018

Thank you for visiting our website (the “Site”) and reviewing this privacy policy (the “Privacy Policy”) for our Site and the Notice of Privacy Practices for our affiliated pharmacy, ValisureRX LLC (“ValisureRX”).  This Site is owned, operated and controlled by Valisure LLC (“Valisure,” “we,” “us,” or “our”).  The first section describes the Privacy Policy for this Site and the second section provides the Notice of Privacy Practices for ValisureRX.  The Notice of Privacy Practices governs the use and disclosure of your personal health information, including personal health information you provide through this Site.

Privacy Policy

This Privacy Policy applies to this Site only.  It does not apply to other websites owned by Valisure or its affiliates, or to any sites to which we may link.  This policy describes the types of information we may collect from you or that you may provide when you visit the Site and our practices for collecting, using, maintaining, protecting, and disclosing that information.  Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this Privacy Policy.  This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Children Privacy and Parental Controls

Our Site is not intended for children under 13 years of age.  We do not knowingly solicit personal information from or market to anyone under 13 years of age.  If you are under 13 years of age you may not use this Site and should not provide any information about yourself through this Site.  Our goal is to comply with applicable laws and regulations relating to the collection and use of information from children, including the Children’s Online Privacy Protection Act of the United States and other applicable laws or regulations.  Please be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors. If you believe that we received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to Valisure LLC, 5 Science Park, 2nd Floor, New Haven, CT 06511 or by email at info@valisure.com and we will take reasonable steps to remove that information from our database.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, and telephone number (“personal information”);
  • Which may contain certain personal health information if you choose to provide it (“personal health information”)
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Site and usage details.

We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us.

The information we collect on or through our Site may include:

  • Information that you provide by filling in forms on our Site. This includes but is not limited to information provided at the time of requesting further information or services from Valisure.  We may also ask you for information when you report a problem with our Site.
  • Records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, and other communication data and the resources that you access and use on the Site.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Site and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Site or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • If the information is personal health information that you provided, the use of the information is subject to the Notice of Privacy Practices (below).

Disclosure of Your Information

Valisure may share your personally identifiable information with its affiliates and trusted third parties who assist us by providing services to users of the Site, including, but not limited to, survey companies, credit card processing, fulfilment processing, customer service, email distribution, and website management.

Additionally, to comply with legal requirements, cooperate with law enforcement, prevent fraud and other crimes, and protect the legal rights of Valisure and others, there are circumstances in which we may share the personal information we collect on this Site without notifying you when we, in good faith, believe disclosure is necessary to comply with the law or regulatory requirement; to comply with a subpoena, court order, or other legal process; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the legal rights, property or safety of Valisure, our subsidiaries, affiliates, officers, directors, agents, and employees, independent contractors, licensors, suppliers, partners, successors, agents, and other users or the public in general or to protect your vital interests.  We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be unlawful without providing notice to you.

If we merge or are combined with any other organization, or if we transfer assets or operations to another organization or company, we may disclose your personally identifiable information to third parties in connection with such sale, merger, restructuring, reorganization, dissolution or transfer of all or some of our business, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Valisure about our Site users is among the assets transferred.

If we collect personally identifiable information from you, you will receive notice when this information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.  See “Contacting Us; Opting-Out” below.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have industry standard measures in place to safeguard and secure information and data we collect through the Site.  It is important that you understand, however, that no website or database is completely secure or “hacker proof” and we cannot guarantee security of the information you submit to us. You are responsible for taking personal steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your password from unauthorized use or disclosure.

Changes to Our Privacy Policy

Please note that this Privacy Policy may be updated, modified or changed from time to time, and without prior written notice, by posting the revised version of this Privacy Policy on this Site. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Site home page.  The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Contacting Us; Opting-Out

At your request and where the law requires us to do so, we will make good faith efforts to confirm what personal information we hold about you, update your information, remove your information, fulfill specific opt out requests, and/or correct any inaccuracies in such personal information if you contact us at info@valisure.com to submit such requests.  We may decline to process a request that is unreasonable, jeopardizes the rights or privacy of others, is impractical or for which access is not otherwise required.

Who to Contact

Please contact us at info@valisure.com or write to us at Valisure LLC, 5 Science Park, 2nd Floor, New Haven, CT 06511 or call 203 202 3405 if you have any comments or questions about this Privacy Policy or to report any violations of the Privacy Policy.  We will endeavor to respond to you within 24 to 48 hours in most cases.

Governing Law

This Privacy Policy and our Privacy Notices are governed under the laws of Connecticut without regard to its conflict of law provisions.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@valisure.com or write us at 5 Science Park, 2nd Floor, New Haven, CT 06511.

Notice of Privacy Practices

Some of the information we collect on this Site contains health information collected on behalf of our affiliated pharmacy, ValisureRX. The following Notice of Privacy Practices applies to the uses, disclosures and privacy practices relating to your health information collected through this Site.

Contact information for ValisureRX:

5 Science Park, 1st floor
New Haven, CT 06511
Phone: 1-833-497-7370

Privacy Officer Contact information: 

Kaury Kucera
info@valisure.com 

Phone: 1-833-497-7370